Privacy Policy

Last updated: AD 2025

Artisan Glass Designs, LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website (artisanglassdesigns.net) or contact us for our services. By using our website, you agree to the practices described below.

1. Information We Collect

We collect information you voluntarily provide to us, including:

• Contact information — such as your name, phone number, and email address when you fill out our contact form, call, text, or email us.
• Project details — information you choose to share about your glass project, including descriptions, measurements, photos, and your property's general location.

We do not require you to create an account, and we do not knowingly collect information from children under 13.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiries and provide quotes
• Schedule and perform glass services
• Communicate with you about your project
• Send invoices and process payments
• Maintain records of our work and warranties

We do not sell, rent, or trade your personal information to third parties.

3. Contact Form & Third-Party Services

Our website uses the following third-party services:

• Web3Forms — When you submit our contact form, your information is processed through Web3Forms, a form-handling service, in order to deliver your message to our email inbox. Web3Forms processes this data according to their own privacy policy.
• Google Fonts — Our website loads fonts hosted by Google. When your browser requests these fonts, Google may receive your IP address. This is used only to deliver the fonts and is governed by Google's privacy policy.

4. Cookies & Tracking

Our website does not use cookies, analytics trackers, advertising pixels, or other tracking technologies that we set or control. We do not track your browsing behavior across websites.

5. External Links

Our website may contain links to external sites, such as our Google Business Profile for reviews. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

6. How We Protect Your Information

We take reasonable measures to protect the information you share with us. Project records and contact information are kept confidential and used only for legitimate business purposes. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services, fulfill warranty obligations, comply with legal and tax requirements, and maintain business records.

8. Your Choices

• You may opt out of receiving communications from us at any time by contacting us.
• You may request that we update or delete your personal information, subject to our legal and business record-keeping obligations.
• As noted in our Terms & Conditions, you may opt out of the use of project photographs for marketing by submitting a written request prior to the start of work.

9. Text Messaging

If you text us (including sending project photos), we use your phone number and the content you send solely to respond to your inquiry and provide service. We do not use your number for marketing campaigns or share it with third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Artisan Glass Designs, LLC
Email: info@artisanglassdesigns.net
Phone: 469-988-1581
Serving the Dallas–Fort Worth metroplex from Arlington & Forney, TX